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Centre for Professional and Business English

The Hong Kong Polytechnic University

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Benchmarking


Are you concerned that you may be spending money on training staff that may not benefit from it?


Those staff may already have the skills to achieve their tasks to an acceptable level, or they may not be able, even with the best training available, to reach the level of competency you need from them.

By analysing precisely what each position in your organisation needs to achieve in English, we can determine precisely what skills are required. We call this, determining benchmarks for that job position.  Once we have determined benchmarks, we can assess whether each holder of that position has the required skills to do their job well.

We can then advise on a comprehensive but targeted approach including either competency (skills) development or proficiency (language) development.

Imagine how much more effectively you could spend your training budget if you knew exactly what your organisation needs.